Privacy Policy for our Games

RT Games media, 050000, Almaty, Kazakhstan (“RTG” or “we”), is a developer and publisher of games and mobile game applications that are made available via app stores including the Apple App Store, Google Play Store. RTG is responsible for providing Games and related services (such as support services, our website, newsletters etc.) (collectively, the “Services”) and for data processing. 

In this data privacy policy, we will share what “personal data” or “personally identifiable data” mean, how we collect and what we do with the data, and why we do so. We will also let you know how we protect your data, when data will be deleted and which rights you as a data subject have. Personal data in this context are all individual information about personal or objective circumstances of a specific or identifiable natural person, e.g. your name, address or e-mail address, but also IP addresses and device-related identifiers. When you use our Games or access our Services, personal data is processed.

We hope to unite people in fun and enjoyment through our Games, so we create games that you can play and share with other people. This means that our Services can be accessed and shared with friends or in social networks. We believe that data protection is as important as uniting people through our Games and, therefore, we aim to protect your privacy as best as we can. If you use third party services - for example while playing one of our Games on Facebook- please note that those service providers will also collect personal data, that is not part of our service.

Who can I contact?

RTG is responsible for their Services and for the protection of your data as a player. You can reach us at:

  

Phone: +77782181040
Mail:  hiddenobjectgamesadventure@gmail.com

If you have specific questions about your personal data, deletion of your personal data or similar things, you can contact us.

  

Deletion of data and storage periods

Unless otherwise stated, we will delete or anonymise your data as soon as it is no longer needed (e.g. your e-mail address after you have unsubscribed from our newsletter). Your data will also be deleted or anonymised automatically, if and when the mandatory storage period expires (e.g. those required by law for payment transactions). Such data may be needed for longer periods of time for legal reasons. You can request information about all personal data we have stored about you.

Data collected in our Games

When you use our Services, we collect and store certain data about you to provide our Games and Services, to improve your overall user experience and to provide you with customised offers (e.g. certain in-game offers that you might like based on your playing behaviour):

• Temporary unique device identifiers (e.g. Android ID) and random device identification numbers (client IDs) and user identification numbers (user IDs)
• Progress in the game and playing behaviour (e.g. how fast you reached a certain level or how you decorated your room)
• In-app purchases (e.g. how many Diamonds you purchased for which price)
• Game version (e.g. v1.0.1)
• Language Settings (e.g. system language English)
• IP address (e.g. 97.91.306.example)
• Approximate location based on IP range (e.g. “Almaty & surrounding area”)
• Date and time of your game session (e.g. 11:45 on 25.05.2018)
• Operating system (e.g. MacOS, Android)

Data will only be used for statistical purposes to optimise the game, to serve interest-based ads and to offer a more personalised gaming experience to you (e.g. automatically setting the difficulty depending on your playing behaviour). The purpose of temporarily storing this data is to establish a connection with our game servers which is necessary for providing our Games and Services as well as to provide a more personalised gaming experience to you.  

Mobile app and app permissions

When downloading our Games as mobile apps or purchasing in-app items inside the Games through an app platform (e.g. Apple App Store or Google Play Store), you submit certain information to that platform, in particular your account data, e.g. your name, device identifiers, e-mail address and payment information. We have no influence on this data collection and are not responsible for it.

Some features of our Games require the app to access certain functions and services on your device. Depending on which mobile operating system you are using, this may require you to accept certain app permissions. We will now explain to you what those permissions are as follows:

iOS

Push notifications: If you select OK in the “Allow push notifications” pop up, you allow the app to notify you of certain events inside the game, even if the app is not currently open. You will then receive alerts as sounds, messages and/or symbol indicators (an image or a number on the app icon).

Game Center: We also provide a connection to the Game Center service from Apple, which is subject to Apple's Privacy Policy, available at https://www.apple.com/privacy. When you use the service, e.g. to receive notifications about achievements, the personal information you share is visible to other users and can be read, collected, or used by them. You need to consider which personal information you choose to submit.

Android

External Storage (Change or delete the contents of your external storage, read the contents of your external storage): These functions allow the app to temporarily store content on your device. The app only uses its own memory storage for this purpose. Other data on the external storage will not be erased, modified or read.

Internet Connection (Get Internet data, view full network access, network and Wi-Fi connections): These functions allow the app to obtain data from the Internet and to determine whether a connection to the Internet exists via a Wi-Fi network or via a mobile data connection. This is to prevent that larger amounts of data may use too much of limited data volumes.

  

As a safeguard to protect your privacy, all app permissions are optional, except for the technical permissions needed for the app to run. You can always decline (by clicking “no” or “do not accept” in your device settings). You can also revoke app permissions afterwards by changing the corresponding settings on your device. The purpose of asking for those app permissions is to keep you and the game updated on game updates, game related news and notifications. 

  

 Advertising

We use advertising technologies in our Games and exchange ad identifiers with external advertising networks to allow personalised advertising within our Games. We and our trusted partners collect and process the Apple Advertising ID (IDFA) on iOS devices and the Google Advertising ID on Android devices to allow interest-based advertising and measure the success of aforementioned advertising.

  Last updated: May 2019